All the staff were friendly and professional , excellent food, great value for money, the hotel is situated in a lovely part of Torquay, 2 mins from the beach. Restaurant, lounges and bar areas all nicely decorated and welcoming. Customer service second to none, the gardens are lovely and well maintained, fresh flowers in the public areas, good toiletries provided in bathroom. The restaurant staff were efficient and slick and gave great service. The breakfasts and evening meals were superb. Had a cream tea one day in the garden, bliss! Thank you for a great stay. Will absolutely be back.